- This topic has 1 reply, 2 voices, and was last updated 7 years, 10 months ago by
.
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Hi,
I am posting this on behalf of a SDK user who has been having browser troubles so he can not post himself.
> > I’ve got the sdk installed and can run the examples now. I have a
> > new issue which seems to be the Bonjour service not liking the way
> > that tobii has named the protocol for the network discovery socket.
> > The following error shows up in the Event Viewer when running the SDK examples:
> >
> > Provider: Bonjour service
> > Event ID: 100
> > Desc: Bad service type in ._tetservercontrol._tcp.local. Application
> > protocol name must be underscore plus 1-15 characters. See <
> > http://www.dns-sd.org/ServiceTypes.html>
> >
> > My current environment is:
> >
> > Python 2.7.6 (64 bit)
> > pygtk-2.22.0-win-amd64-py2.7
> > pygobject-2.28.6-win-amd64-py2.7
> > py2cairo-1.10.0-win-amd64-py2.7
> >
> > SDK: tobii-analytics-sdk-3.1.0-win-x64
> >
> > eyex x controller
> > firmware 2.0.2-33638
> > controller core 2.0.9
> > controller driver 2.0.4
> > service version 1.9.0.6164
> >
> >
> > eyex config 3.2.7.366
> > eyex interaction version 2.0.4.2420
> >
> > When i try check for updates it wont updateHi Darren, it would appear that the customer is confusing a number of different Tobii Components.
The Bonjour service is not used with the EyeX SDK but rather with the Tobii Pro Analytics SDK, which is not a connected product.
The customer seems to have both SDK installed on their system, and as the bonjour issue is known but not a problem for general operation, I am afraid I do not understand the overall issue they are having.
If the problem is relating to updating the Tobii EyeX software, then I would suggest trying to disable any firewall and/or antivirus software running and trying again.
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