- 03/11/2019 at 21:03 #12248Giulio InterlandiParticipant
Hello, I am a Digital and Interaction design student,
I am working on my master degree thesis with your tobii-4c eye tracker.
I have an issue, whatever computer I install the sdk for unity, the example 02a_SimpleGazeSelection, 02b and 02c wont work correctly.
I tested the example with 3 different compuers, two with windows 10 and one with windows 7.
I tested the example with 3 different unity versions, the 2019.2 / 2019.1 / 2018.4.
More or less one month it used to work on my laptop, I dont know why it’s stopped, and more important I can’t understand why a normal example wont work on other computers with a fresh install of unity and tobii sdk.
Thank you so much.
Giulio.03/11/2019 at 21:31 #12249Alex [Tobii]Participant
Hi @reeot92 !
Please text me on Discord ( alex8b#9170 ) and we will investigate the issue04/11/2019 at 00:52 #12250Giulio InterlandiParticipant
I added you, waiting for my request to be accepted.
thanks10/11/2020 at 11:55 #19268OphélieParticipant
I have exactly the same issue than Giulio, I instaled the Tobii SKD for Unity 2019.3.1f1 and 2020.1.12f1.
All the rest of eye detection is working normally.
Can you help me?
Ophélie11/11/2020 at 10:53 #19278
Hi Gaumet, please reach out to Alexey on the Discord Channel mentioned above and he should be able to help you out! Best Wishes.04/03/2021 at 10:55 #19976Ana AbreuParticipant
I’m having the same exact issue. Is it still possible to use the mentioned discord channel? Thank you in advance 🙂05/03/2021 at 11:47 #19987
Hi @anaabreu021! Yes indeed, you can still find alexey on discord @ alex8b#9170
Please get back in touch if you have any further issues. Best Wishes.05/03/2021 at 13:59 #19992Alex [Tobii]Participant
Please contact me on Discord (alex8b#9170) and we will investigate the issue.05/03/2021 at 16:14 #19995Dominik FeješParticipant
Hi I have the same problem, is it still possible to contact you via Discord?08/03/2021 at 10:51 #20005
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