Home Forums Eye Tracking Devices Error when installing Tobii.EyeX_1.5.0.75 on Win 7

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  • #2907
    Issard
    Participant

    I got the following error while installing the Tobii EyeX Installer:
    “Tobii EyeX Installer could not be stared.
    Reason: The Tobii EyeX requires Administrator rights.”
    I do have admin rights on my PC.
    Any hint ?

    #2914
    Jenny [Tobii]
    Participant

    Hm, strange. So, first you get a dialog box to elevate the install process to admininstrator rights level and then you select to allow this (or supply an admin password), and then you get the error? Or, when does the error come up?

    #2928
    Issard
    Participant

    Hi, strange problem. The error comes up right at the beginning of the installation process.
    I tried on another PC with the same configuration and this time no issue, it went to completion fine.

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