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Tagged: eyex engine
- This topic has 22 replies, 7 voices, and was last updated 8 years, 5 months ago by Frank.
- 13/11/2014 at 16:12 #2008
Tricked it into calibration by staring at the center of the display during calibration.
Appears to be working. Little yellow dots are approx.14/11/2014 at 01:14 #2011
I like it.
Now I can calibrate the other iMac computer by having the person look at the center of the screen.14/11/2014 at 16:26 #2016AndersParticipant
it’s great to hear that you got it to work.
Did you run a normal calibration after your staring-at-the-center-of-the-screen trick or did you just leave it as it was?20/11/2014 at 14:10 #2071
I left it as it was. Thanks.
I have tried the normal calibration a few times since but it still fails.
Also have tried two other people.
I will wait for another update.11/12/2014 at 20:45 #2190
Installed EyeX onto a laptop.
Could not get it to calibrate.
Reduced the screen resolution.
It now calibrates, no problem.12/12/2014 at 14:51 #2198Konstantin [Tobii]Keymaster
it would be great if you could contact our support here: http://www.tobii.com/eyex-support
so we can get some log files from you.
Also, what resolution did you use before and what resolution are you using now?
Konstantin12/12/2014 at 15:42 #2200
Where are the log files in Windows 7?
The resolution that was not calibrating is 1366×768.
It did calibrate at 1024×768.
I then put it back to 1366×768 and it is tracking.
1-717-291-383219/12/2014 at 13:27 #2249
After today’s EyeX update. version 18.104.22.16807
1366×768 display resolution now calibrating. Not as well as 1024×768.
I needed to sit farther back for the higher res cal. About 2.5′ vs. 1.5′
But it does calibrate now.
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