EyeX Engine Calibration fails

[Frank]

Tricked it into calibration by staring at the center of the display during calibration.

Appears to be working. Little yellow dots are approx.

[Frank]

I like it.
Now I can calibrate the other iMac computer by having the person look at the center of the screen.

[Anders]

Hi Frank,
it’s great to hear that you got it to work.

Did you run a normal calibration after your staring-at-the-center-of-the-screen trick or did you just leave it as it was?

[Frank]

Hi,

I left it as it was. Thanks.

I have tried the normal calibration a few times since but it still fails.

Also have tried two other people.

I will wait for another update.

[Frank]

Installed EyeX onto a laptop.
Could not get it to calibrate.
Reduced the screen resolution.
It now calibrates, no problem.

[Konstantin [Tobii]]

Hi Frank,
it would be great if you could contact our support here: http://www.tobii.com/eyex-support
so we can get some log files from you.

Also, what resolution did you use before and what resolution are you using now?

Cheers,
Konstantin

[Frank]

Hi Konnstantin,

Where are the log files in Windows 7?

The resolution that was not calibrating is 1366×768.

It did calibrate at 1024×768.

I then put it back to 1366×768 and it is tracking.

Frank
1-717-291-3832

[Frank]

After today’s EyeX update. version 1.1.0.4507
1366×768 display resolution now calibrating. Not as well as 1024×768.
I needed to sit farther back for the higher res cal. About 2.5′ vs. 1.5′
But it does calibrate now.

[Author]

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