Home Forums Eye Tracking Devices Leaving the Tobii eye tracker on 24/7

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    Hagai Lalazar

    I had noticed that as long as the 5L Windows service (IS5LEYETRACKER5L) is running, the IRs are turned on. In other words, even if my own software, that uses the SDK, isn’t running, the eye tracker stays on.

    1. Is that normal? The expected behavior?
    2. If so – is it safe, in terms of hardware longevity, to keep it on 24/7? Should I take care of shutting down the Windows service whenever my app isn’t running?

    Thanks in advance,

    Grant [Tobii]

    Hello, as you are a 5L User, you are entitled to premium support, please PM me with your personal email address and we escalate your case as appropriate.

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