[Solved] FAIL TO INTERACT AFTER AN UPDATE LAST WEEK, STUCK IN INITIALIZING.

[XUE YU]

I am a volunteer of the Focus Project. I have a interaction problem with my Tobii EyeX Controller since last week after an update. It works fine before the update but can not complete the initialization now. I did not change the anything else, still the same USB 3.0 port.

[Grant [Tobii]]

Hi @bayernnie,

This looks to be a similair issue reported in another thread @

Eye Detection Indicator stuck in Initializing

Contained within a quite a few different suggestions and techniques.

Please go through them and let me know how you get on.

[XUE YU]

Hi @Grant,

I just uninstalled all the Tobii software and downloaded the latest one from http://www.tobii.com/xperience/support/ then http://developer.tobii.com/?wpdmdl=185 and do the installation. It works now~~~~

Thanks for your help.
Regards,
Bayernnie

[Grant [Tobii]]

Great, thanks for the update! 😀

[Author]

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