We do not include the option to disable automatic startup within the Tobii software directly, however you configure the application to load manually by launching ‘services.msc’ from the run command via start menu, navigating to ‘Tobii Service’ and selecting ‘Manual’ as startup type.
For us to help you any further with the issue regarding that your mouse and keyboard becomes unresponsive, could you please submit a request with our support? You can submit a request on https://help.tobii.com
Please also attach your log files. You can collect log files by right clicking on the Tobii icon and then Troubleshoot – Collect diagnostic data. ?
I’ll create a request for an option to turn off auto start.
I would like to add my support for an option to turn off auto start (of the tray app). Disabling the service doesn’t really work for me as it breaks Windows Hello support but the tray app is not required for that.
I also agree with the op. This sort of behavior is not nice and you need to provide a way to disable this. You as the software company need to respect the end user’s sovereignty over their system. You have made a purposeful decision to hide the ability to disable the autostart from typical users. Why? To force data collection I would imagine. Shame.
Hi @niklasm, thanks for your input. Whilst the feature request has already been logged, I will add your voice in support of this introduction.
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[vc_row 0=""][vc_column][vc_column_text 0=""]Are you planning to make your eye Tracker enabled application/game available to many people? We hope so, and for this reason, we have done our best to make it easy for you to distribute your applications and games built using the Tobii SDKs.
When you download a Tobii SDK you agree to an SDK License Agreement that (with a few exceptions) allows you distribute the Tobii client library files necessary to add eye tracking to your application. One limitation is that you may only use the Tobii Core SDK to develop interactive applications. If you want to develop software for analytical purposes, post processing or aggregation of eye tracking data across multiple users, please Contact Tobii Pro. Also, you may not use the SDK to develop software that is used in so-called high-risk use applications.
We at Tobii also want to do our best to help you reach as many people as possible with your application, and help you to commercialize it if that is your goal. Contact us if you want to know more about what the opportunities will be for you during the current year, and how we expect the market for eye tracking in consumer electronics to evolve.